Abstract:
Green marketing and green supply chain have been drawing the attention of both academics and practitioners in the recent decade. However, no holistic framework has been developed on how to build green industrial brands and industrial corporate brands. Whether or not sustainable/green supply chains can be integrated with green industrial marketing in building greener organizations and industrial brands is still unclear. In addition, little is known on the factors on green new industrial product development or how green new industrial products are adopted by organizations. Furthermore, we know little of whether and how green supply chain enables green newindustrial product development. This special issue aims at reflecting themost recent advances on green industrial marketing, green/sustainable supply chains and their interplay in green industrial branding, and to explore future research directions. The guest editors hope that the solicited papers can provide insights on the impacts of sustainable or green supply chains on marketing theory in industrial and business-to-business markets.
Keywords: Sustainability, Green marketing, Green supply chain, Industrial marketing
Author(s): Hing Kai Chan, Hongwei He, William Y.C. Wang
Source: Industrial Marketing Management 41 (2012) 557–562
Subject: مدیریت بازاریابی
Category: مقاله مجله
Release Date: 2012
Abstract:
Business-to-Business (B2B) services companies invest heavily in acquiring very expensive assets that they hire out to serve their clients (e.g. UPS buys huge warehouses and hires them out to companies), and hence they engage in careful longterm planning and forecasting, especially when it concerns a new market. It is interesting to note that the client-firms, on the other hand, decide to hire those assets based mostly on the prevailing short-term market forces. Hence, it is important for the
companies which provide the assets for hire to also build the prevailing short-term market trends into their long-term forecasting and planning. In this paper, we develop a model for tracking these two simultaneously evolving and interacting patterns, namely the asset-availability (i.e. supply) and utilization (i.e. demand) patterns, in order to better understand the underlying processes, and thereby provide a basis for better forecasting. We test our models using three sets of data collected from the oil drilling industry, and find the proposed model to provide a good fit and forecasting efficiency.
Keywords: Marketing; B2B service; Knowledge updating; Demand and supply; Oil drilling
Author(s): Trichy V. Krishnana, Shanfei Fengb, , Tony Beebec
Source: International Journal of Forecasting 27 (2011) 1160–1177
Subject مدیریت بازاریابی :
Category مقاله مجله :
Release Date: 2011
Abstract:
Electronic business-to-business (B2B) marketplaces have been one of the most discussed topics in recent times. In the beginning they were seen euphorically, but today many observers are skeptical. In order to dissolve this uncertainty we conducted a Delphi survey after the E-Commerce Hype. The results are used to establish a reliable forecast about the development of electronic B2B marketplaces in Germany by comparing them with theoretical expectations. As theoretically assumed, it is predicted that this phenomenon will play a major role within intercompany coordination in selected areas. It is anticipated that streamlining information processes will be so beneficial for companies that they will not be able to afford not having this new institution.
Keywords: Electronic marketplaces; B2B; Intercompany coordination; Forecast; German Delphi study
Author(s): Hartmut H. Holzmu¨ller, Jan Schlu¨chter
Source: Electronic Commerce Research and Applications 1 (2002) 2–19
Subject مدیریت بازاریابی :
Category: مقاله مجله
Release Date: 2002
Abstract:
The main objective of this paper is
to identify a conceptual model to integrate the strategic marketing management instruments
in the relationship between the organization on the B2B market in Romania and
its suppliers. In order to be able to see the way in which the conceptual model
of integration of strategic marketing in the relationship with suppliers can be
applied by Romanian companies on B2B field, a quantitative research has been
undertaken, having as main objectives to identify which are the main criteria
used by organizations in segmenting, targeting and positioning their suppliers
and also to identify what type of relationship exists between companies in the
B2B field in Romania and their main suppliers. The whole marketing theory
resides on the idea of customer and market orientation, and starting from this
the concept organizations are as successful as much as they adapt their
reactions to the evolutions and changes in the marketing environment. As a
consequence to this the marketing theory developed by placing in the centre of
its scientific methodology and instruments the market and the relationship of
the company with its customers. Our research, has led us to the conclusion
that, especially on B2B markets, organizations focus their marketing activities
not only on the relationship with their customers, but on the relationship with
their suppliers as well. In the supply chain, companies appear as buyers and
also as clients for the suppliers of goods, financial resources and of work
force. The classical model that describes the relationship of a company with
its suppliers presents the acquiring company as a “passive” one, the “active”
role being the one of the supplier for which the buying organization appears
like customer. Although in numerous occasions the buying company has an
“active” role, thus being able to discuss about a different strategic approach
(an active one).
Keywords: marketing management, strategic marketing management, B2B, marketing mix, positioning
Author(s): Cescutefan Claudiu
Source: Procedia Social and Behavioral Sciences 24 (2011) 387–400
Subject: مدیریت بازاریابی
Category: مقاله مجله
Release Date: 2011
Abstract:
The capability of firms to sense and respond to changes in technologies, called technological opportunism, is of growing importance to managers as a source of competitive advantage. However, exactly how technological opportunismimpacts firmperformance is still not clearly understood. Furthermore, the role of marketing in this relationship, if any, has yet to be examined. Understanding this relationship is critical formarketingmanagers not only for determining strategic investments of resources but also for demonstratingmarketing return on activities.
This paper explores the links between technological opportunism and firm performance. The results show that technological opportunism has a strong positive impact on key measures of performance such as firm sales, profits and market value. Importantly, marketing emphasis is the mechanism through which the technological opportunism–performance relationship is achieved. Finally, the impact of marketing emphasis on B2B firms is different than that for B2C firms, highlighting the importance of these activities for B2B marketing managers.
Keywords: Technological opportunism, Marketing, Capabilities, Performance
Author(s): Matthew Sarkees
Source: Industrial Marketing Management 40 (2011) 785–795
Subject: مدیریت بازاریابی
Category: مقاله مجله
Release Date: 2011
عنوان مقاله زبان اصلی:
سال انتشار: 2012
محل انتشار: Journal of Product & Brand Management
توضیحات:
مقاله ترجمه شده اثرات رفتار فروش اخلاقی از
طریق تئوری هزینه مبادله؛ مشتری به چه کسی وفادار است؟، در قالب فایل word و در حجم 20 صفحه به
همراه مقاله زبان اصلی. این فایل توسط مترجم برای فرافایل ارسال گردیده است.
این
مقاله ترجمه ای است از مقاله ای که اصل آن را می توانید به صورت رایگان از اینجا دریافت
کنید. فایل زبان انگلیسی 10صفحه و مربوط به سال 2012 می باشد.
عنوان مقاله زبان اصلی:
Effects of Ethical Sales Behavior Considered through Transaction Cost Theory: To Whom Is the Customer Loyal?
سال انتشار: 2012
محل انتشار: The Journal of International Management Studies
چکیده:
در این مقاله، بر اساس تئوری هزینه مبادله و از دیدگاه مشتری، به بررسی ارتباط بین رفتار اخلاقی فروش یک فروشنده، مزایای ادراک شده مشتری از اعتماد، و رضایت مشتری می پردازد تا بدین وسیله مشخص سازد مشتری به چه کسی وفادار است. نتایج به دست آمده نشان می دهد که با در نظر گرفتن هزینه مبادله، مزایای اعتماد مشتری که از رفتار فروش اخلاقی فروشنده ادراک شده عاملی حیاتی است که رضایت مشتری و وفاداری او را تحت تأثیر قرار می دهد. رضایت مشتری نیز به طور قابل توجهی بر روی وفاداری او به فروشنده تأثیر مستقیم دارد، اما دارای اثر مستقیم قابل توجهی بر وفاداری اش به شرکت نیست یافته ها نشان می دهند که فروشنده نقشی کلیدی در حفظ وفاداری مشتری به شرکت ایفا می کند.
بخشی از
مقدمه:
در محیط رقابتی امروز، یکی
از مهمترین اهدافی که بازاریابان خدماتی می بایست در جهت دستیابی به آن تلاش کنند،
به دست آوردن، حفظ و بالا بردن سهم بازار فعلی شان و در مرتبه بالاتر، حفظ وفاداری مشتریان به منظور ایجاد مزیت
رقابتی پایدار از طریق تلاش های بازاریابی است. بنابراین از لحاظ مدیریت بازاریابی،
اطمینان از وفاداری مشتری و کسب سود حاصل از افزایش عمر مشتری بسیار حائز اهمیت است.
به خصوص در حوزه خدمات، وفاداری مشتری به عنوان یکی از مهم ترین فاکتورها در عملیات
کسب و کار شناخته می شود.
در خدمات، مبادلات عموماً از طریق تعامل بین مشتری و فروشنده انجام شده، و در نتیجه فروشنده به عنوان یک کانال اصلی برای برقراری ارتباط با مشتریان در نظر گرفته می شود. با این حال، چنین رابطه ای ممکن است توسط رفتارهای نادرست و غیرقابل اعتماد فروشنده تخریب گردد(کلی و اسکین، 1992). رفتار فروش غیراخلاقی ممکن است رضایت مشتری و اعتماد وی را دچار آسیب کند. نارضایتی و بی اعتمادی مشتریان را وادار می کند دست به اقداماتی برای محافظت از خود بزنند و وفاداری مشتری از دست خواهد رفت. مطالعات قبلی در این زمینه، عمدتاً روی ادراکات سرپرست فروش از رفتار فروش اخلاقی فروشنده در شرکت متمرکز شده است(به عنوان مثال، رمزی و همکاران. استروت، 2002). در مقابل، از دیدگاه مشتری، درک فروش اخلاقی فروشنده برای مشتریان دارای اهمیت است، اینکه قصدشان از حفظ ارتباط با فروشنده چیست و چه نوع رفتار خریدی را به دنبال خواهد داشت. شرکتهای خدمات هنوز تا رسیدن به توسعه و درک این موضوع راه دارند. تعداد کمی مطالعات مرتبط با این وجود دارد.